Privacy policy

Privacy Policy & Terms of Service for 4kphotoz LLC in partnership with GotPhoto.com


Effective Date: 10-4-2025
Last Updated: 10-4-2025

 
Introduction
At 4kphotoz LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy and Terms of Service explain how we collect, use, and safeguard your data when you use our services through GotPhoto.com.

 
SMS Messaging and Consent
When you opt in to receive SMS messages, your mobile number will be securely stored and used solely to send you:

Account updates, confirmations, and service notifications
Gallery reminders and delivery notices
Marketing promotions and updates about new features
You may receive up to 10 messages per month based on your gallery activity, and consent may also be used for future marketing. All messages will come from 4kphotoz LLC or its approved providers. You can cancel at any time by replying STOP, and for assistance, you can reply HELP or email support@4kphotoz.com. Consent to receive messages is not a condition of purchase.

 
Data Collection and Retention
Customer data is retained as long as necessary to provide services but may be deleted upon request. We may collect basic account information such as your name, email, phone number, and uploaded photos.

 
Data Sharing and Third-Party Services
We may share information with GotPhoto, Pixieset, Stripe, and other trusted service providers as needed to deliver services, process payments, and maintain accounts. We do not sell or rent your data to third parties.

 
Cookies and Analytics
We and our service providers may use cookies to track logins, gallery access, and user preferences. Cookies may also be used for analytics and to improve services. You may adjust your browser settings to refuse cookies, though this may limit functionality.

 
Children’s Privacy (COPPA Compliance)
We comply with the Children’s Online Privacy Protection Act (COPPA). Our services are intended for individuals aged 13 and older, and parental consent is required for children under 13. If we learn that we have collected information from a child without parental consent, we will promptly delete it. Parents may review, request deletion, or refuse further collection of their child’s data by contacting support@4kphotoz.com.

 
Data Security
We take reasonable security measures, including encryption and secure servers, to protect your data. However, 4kphotoz LLC is not responsible for indirect damages, lost profits, or breaches beyond our reasonable control.

 
Acceptable Use of Services
By using our services, you agree not to misuse them, including uploading unlawful content or violating others’ intellectual property rights.

 
Policy Updates
This Privacy Policy and Terms of Service may be updated periodically. Any changes will be posted, and continued use of our services means acceptance of those changes.

 
Contact Information
If you have questions or requests regarding this policy, please contact us at:

4kphotoz LLC
Email: support@4kphotoz.com
Address: 25509 Industrial Blvd, Unit O10, Hayward, CA 94545